In many organizations, “process” is a dirty word. Some see process as disempowerment: someone telling you how to do you job. Process can eliminate freedom, create bureaucracy, and dictate action. Having a process forced onto you is, quite literally, someone
Unlike many of my colleagues, I have never worked in management consulting or really spent much time developing a consulting skill set. Rather than starting my career at McKinsey, Deloitte or Accenture, I spent my early years working in advertising.